Terms of Service
These terms apply to every order placed on this website with Positive.dept, operated by [COMPANY NAME] ([SSM NO.]), Malaysia.
Orders
An order is confirmed once we have received full payment. Unpaid orders are cancelled automatically after the payment deadline shown on your order page, and the items are released for sale.
Prices
Prices are in Ringgit Malaysia and include any applicable tax. Promotions shown at checkout apply only while they are running and cannot be combined unless stated.
Stock
Items are reserved for you when you place the order. If an item turns out to be unavailable, we will contact you and refund what you paid for it in full.
Delivery, returns and refunds
See our Shipping & Returns page.
Contact
For any question about an order, contact us through the details at the bottom of this page, quoting your order number.